I never received your email(s)!
Please check you junk/spam mail for any emails with the subject matter ecrater Order # sent by firstname.lastname@example.org if emails are not showing up in your inbox. I always send out emails to notify my customers.
How long do you typically take to send items?
As soon as payment is received I put the item(s) in a package and send them out, within a day or 2 day frame. I notify all customers when I've received their order, give a reminder email of payment and their order, and once payment is received, an email notifying the buyer when I have sent their order out.